Privacy Policy

This Privacy Policy explains how BelleFlore Atelier ("we," "us," or "our") collects, uses, shares, and protects information when you visit our website or purchase our products and services.

1. Information We Collect

1.1 Information You Provide

When you interact with our services, we may collect:

• Contact information: name, email address, phone number, billing and delivery addresses
• Order details: products purchased, payment information, delivery instructions, special occasion notes
• Account information: username, password, preferences (if you create an account)
• Communications: messages sent via contact forms, email, or social media

1.2 Information Collected Automatically

When you browse our website, we automatically collect:

• Device and browser information
• IP address and approximate location
• Pages visited, time spent, and navigation patterns
• Cookies and similar tracking technologies

1.3 Cookies and Tracking Technologies

We use cookies to enhance your experience, remember preferences, analyze site traffic, and support marketing efforts. You may disable cookies through your browser settings, though some features may not function properly if disabled.

2. How We Use Your Information

We use collected information to:

• Process, confirm, and fulfill your orders
• Communicate about orders, delivery updates, and customer support
• Improve our website, products, and services
• Send marketing communications (with your consent)
• Detect and prevent fraud or misuse
• Comply with legal obligations and enforce our Terms of Service

3. How We Share Your Information

We do not sell your personal information. We may share information with:

• Service Providers: Payment processors, delivery partners, email platforms, and analytics tools that help us operate
• Legal Requirements: When required by law, court order, or to protect our rights and safety
• Business Transfers: In the event of a merger, acquisition, or sale of assets

4. Data Security

We implement reasonable physical, technical, and administrative safeguards to protect personal information from unauthorized access, loss, or misuse. However, no online system is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

Depending on your location, you may have rights to:

• Access a copy of the personal information we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of certain information, subject to legal obligations
• Opt out of marketing emails by using the "unsubscribe" link
• Manage cookie preferences through your browser settings

To exercise these rights, contact us at privacy@belleflore.com

6. Data Retention

We retain personal information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Order records may be retained for accounting and tax purposes as required by law.

7. Children's Privacy

Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us so we can delete it appropriately.

8. International Visitors

If you access our website from outside our primary country of operation, your information may be processed in countries with different privacy laws. We take steps to protect your data in accordance with this Privacy Policy and applicable regulations.

9. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before sharing personal information.

10. Updates to This Policy

We may update this Privacy Policy periodically. The "Last updated" date above reflects the most recent revision. Significant changes will be highlighted on our website or communicated via email.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices:

BelleFlore Atelier
456 Luxury Lane, Design District
New York, NY 10001

Email: privacy@belleflore.com
Phone: (555) 987-6543